Support options
We offer a number of Consulting options ranging from Telephonic, remote or on site, as we do understand that no two companies are the same and should be treated as such.
Our software is one of the leading T&A as well as access control software's on the market, which is why we believe your company deserves the best support.
Remote - Support
All remote support is done through the following applications:
- Teamviewer www.teamviewer.com
- Anydesk www.anydesk.com
- Remote desktop
- Forticlient www.fortinet.com/support/product-downloads
- Microsoft teams. https://www.microsoft.com/en-za/microsoft-teams/download-app
Onsite - Support
all onsite support is done within all regulations set for covid 19 and the popi act to ensure you are covered as all data is considered Confidential.
Telephonic - Support
Telephonic calls are an option for clients that do not have access to the internet and or the above mentioned Remote software.
Email - Support
Email support is similar to the Telephonic support but we are able to better review your request and Images of the problem will be requested to better understand your concern and the required outcome.
